FAQ
Frequently Asked Questions
For an order we need:
– Flooring plan or room measurements
– Your decision on wood type and grade (i.e. Oak Rustic)
– Finishing (color of oil, i.e. Amber)
Once the quote and drawing are confirmed, you will get a prepayment invoice (50% of the final sum). After receiving the initial payment, the production starts and once your floor is ready, we send out the invoice for the remaining 50%. After receiving the final payment, your order is shipped. For more information, please see the Ordering Process.
Our Curved Flooring is available in White Oak (Elite, Premium, Rustic), Ash (Rustic) and Walnut (Rustic).
Every project is different, and it depends on our que upon your order. Generally, the lead time for a 50 m² custom designed Curved Flooring is 5 weeks, and 10 to 12 weeks to manufacture 200 m².
For the most accurate delivery time, please contact our sales team.
We deliver our products all over the world. The orders are shipped in custom-made damage-proof pallets to ensure your bespoke curved flooring is safe and sound during the transit.
Yes, our flooring is available unfinished.
Note, that unfinished flooring should be lightly sanded with 150 grit paper after installation for better oil or lacquer performance.